Reference

Open your legal terms first

tigerexchange keeps legal access, account duties, data use and payment records in one clear place for India, so you can open your account with the rules in view.

India legal accessAccount termsUPI recordsPrivacy choices
tigerexchange Open your legal terms first
CONTACT ROUTES

Check legal contact paths

Legal questions need a clear route, not a generic inbox. Use the path that matches your issue, include your registered mobile number or account email, and avoid sharing passwords or one-time codes.

Terms query Write to support when you need clarity on account terms, eligibility wording or policy changes. Share the clause you are asking about, your registered contact detail and the date you last accepted the terms.
Data request Use the privacy contact route when you want to access, correct or remove eligible account data. We may verify your identity first, then confirm what can be changed under local law.
Payment record help For UPI, Paytm or PhonePe record questions, send the transaction reference, amount, time and account mobile number. We use those details only to trace wallet entries and resolve legal record issues.
DATA CARE

Browse how we handle your data

This policy area covers the records we collect, why we keep them, and how you can ask for changes.

Account records

We store the details you provide during account creation, sign-in and support contact. These records help confirm your identity, apply account terms and answer legal questions tied to your profile.

Payment trail

UPI, Paytm and PhonePe entries may include references, timestamps and status changes. We keep these wallet records to trace disputes, confirm account activity and meet legal record duties.

Cookie controls

Cookies help keep you signed in, remember basic choices and protect account access. Where choice is offered, you can adjust non-essential cookies through browser settings or the controls shown on site.

Security checks

We may check device signals, login patterns and contact changes when account safety is at risk. These checks are used to reduce unauthorised access and protect payment records.

Retention periods

Some records are kept after account closure when legal, tax, dispute or fraud checks require it. When records are no longer needed, we remove or mask them in line with our process.

Change requests

You can ask us to correct eligible account details or explain how your data is used. We may refuse changes that would break legal duties or payment record accuracy.

See your legal questions answered

These answers explain the legal points we are asked about most often: access, data, cookies, payment records and contact rights. They are written for India in plain language, but they do not replace the full terms shown on our site.

Access depends on local law and is available where local law permits. We may restrict or close access if your location, account details or local requirements do not allow use of the service.

We keep account details, login records, support messages, wallet entries and policy acceptance history where needed. These records help handle disputes, confirm activity and meet legal duties linked to your account.

Payment records may include references, status updates, timestamps and wallet movement details. We use them to trace account activity, answer payment queries and keep a clear legal trail.

Yes, you can ask us to correct eligible account details through support. We may ask for proof first, and some records cannot be changed if law or payment accuracy requires retention.

Cookies help with sign-in, security checks, preference storage and basic site measurement. Where optional cookies are used, you can manage them through available controls or your browser settings.

Some records may remain after closure for legal, tax, fraud or dispute reasons. When the retention reason ends, we remove, mask or separate the data according to our process.

Contact support with your registered mobile number or account email and describe the legal request clearly. Do not share passwords or one-time codes; we will verify identity through safer steps.